Overview

Thank you for subscribing to our podcast app. We aim to provide a great listening experience across mobile and web platforms. Please review our refund policy carefully before making any purchases.

In-App Purchases (iOS & Android)

We use RevenueCat to manage in-app purchases on iOS and Android.

All in-app purchases are handled directly by Apple or Google through their respective platforms.
If you would like a refund for a subscription purchased through the app, you will need to request it directly from:

Apple App Store: reportaproblem.apple.com
Google Play Store: play.google.com/store/account

We are unable to process refunds for purchases made through Apple or Google, as we do not control their billing systems.

Web Payments

For payments made via the web, we use Paddle as our payment processor.

All web payments are securely handled by Paddle, and your billing details are stored safely through their system.
If you made a purchase on our website and would like a refund, please contact us at sales@jupiterpod.com within 7 days of your purchase.
We reserve the right to approve or deny refund requests based on usage and account activity.
If the refund is approved, it will be processed through Paddle and returned to your original payment method within 5–10 business days.

Subscription Management

You can manage or cancel your subscription at any time:

For mobile app subscriptions, manage them through your App Store or Google Play account settings.
For web subscriptions, you can manage your billing and cancel plans through your account dashboard or by contacting our support team.

Contact Us

If you have questions or concerns about this Refund Policy, please reach out to us at:

Email: sales@jupiterpod.com
Address: Cape Town, South Africa